About
An operations company, not a tech company
We exist to operate. Our edge is human, leadership with decades on the desk, not another SaaS platform.
Operational philosophy
Operational philosophy
Digital Leap was born from an observation: the sports-trading and prediction-platform market is served mostly by technology vendors, not operational partners. When the event starts, it's people who need to be behind the console, trained, autonomous, with tested escalation paths.
We founded the company to be that partner. We don't sell seat licenses. We sell seats filled by qualified traders and agents, under SLA, continuously reviewed. Every piece of technology we deploy serves the operation, it never replaces it.
Leadership
Leadership
Head of Operations
Global Operations
15+ years on regulated desks (EU, LATAM)
Head of Trading
Sports Trading
Ex-Tier-1 UK sportsbook trading desk
Head of CX
Customer Service
10+ years in regulated fintech CX
Head of Compliance
Back-Office
ACAMS certified, AML experience
Head of People
People & Culture
Training programs across 4 regions
Operational cadence
Three shifts, documented handover, 24/7 coverage.
- APAC· Manila / Singapore
- EMEA· Lisbon / Madrid
- AMER· São Paulo / NYC
Where we operate
Where we operate
Europe
- Lisbon
- Madrid
- London
LATAM
- São Paulo
- Mexico City
- Buenos Aires
North America
- New York
- Toronto
APAC
- Singapore
- Manila
- Tokyo
Ready to talk about your operation?
Drop us a line, we reply within one business day.