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Digital Leap

About

An operations company, not a tech company

We exist to operate. Our edge is human, leadership with decades on the desk, not another SaaS platform.

Operational philosophy

Operational philosophy

Digital Leap was born from an observation: the sports-trading and prediction-platform market is served mostly by technology vendors, not operational partners. When the event starts, it's people who need to be behind the console, trained, autonomous, with tested escalation paths.

We founded the company to be that partner. We don't sell seat licenses. We sell seats filled by qualified traders and agents, under SLA, continuously reviewed. Every piece of technology we deploy serves the operation, it never replaces it.

Leadership

Leadership

  • Head of Operations

    Global Operations

    15+ years on regulated desks (EU, LATAM)

  • Head of Trading

    Sports Trading

    Ex-Tier-1 UK sportsbook trading desk

  • Head of CX

    Customer Service

    10+ years in regulated fintech CX

  • Head of Compliance

    Back-Office

    ACAMS certified, AML experience

  • Head of People

    People & Culture

    Training programs across 4 regions

Operational cadence

Three shifts, documented handover, 24/7 coverage.

APAC · 00:0008:00
EMEA · 08:0016:00
AMER · 16:0024:00
00:0004:0008:0012:0016:0020:0024:00
  • APAC· Manila / Singapore
  • EMEA· Lisbon / Madrid
  • AMER· São Paulo / NYC

Where we operate

Where we operate

Europe

  • Lisbon
  • Madrid
  • London

LATAM

  • São Paulo
  • Mexico City
  • Buenos Aires

North America

  • New York
  • Toronto

APAC

  • Singapore
  • Manila
  • Tokyo

Ready to talk about your operation?

Drop us a line, we reply within one business day.

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